Terms of service

Terms of Service

Welcome to Sama. By accessing or using our website https://samaskincare.com.au/ and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General

This website is operated by Sama. Throughout the site, the terms “we”, “us” and “our” refer to Sama. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the site following updates constitutes acceptance of those changes.

2. Eligibility

By using this site, you confirm that you are at least 18 years of age, or accessing the site under the supervision of a parent or guardian.

3. Products & Services

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time.

We aim to display product information as accurately as possible; however, colours, textures, and results may vary depending on individual devices, usage, and skin type.

4. Orders & Payments

All prices listed on our website are in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to refuse or cancel an order if fraud or unauthorised activity is suspected.

Payment must be received in full before an order is dispatched.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on processing times, delivery methods, and costs.

6. Returns & Refunds

Our Refund & Return Policy outlines your rights and obligations when returning items. Sama complies with the Australian Consumer Law, which guarantees remedies if products are faulty, not as described, or not fit for purpose.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Sama and is protected by Australian and international copyright law. You may not reproduce, distribute, or exploit any content without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Sama excludes all liability for any loss or damage (direct, indirect, or consequential) arising from your use of this website, products, or services.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

9. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

10. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia, and you submit to the exclusive jurisdiction of the courts of Queensland.